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Version: v5.9.0

Windows Firmware Upgrade

warning

Do not interrupt the upgrade process or send any commands to the card while the upgrade is in progress.

The user can perform a cold upgrade on the Quadra device from a Windows host command line.

Before upgrading the firmware please acquire the Quadra firmware release package (i.e. Quadra_FW_V4.1.0_RC1.tar.gz). Once acquired, use the following steps to manually upgrade the firmware on each Quadra device:

  1. Extract the contents of the firmware release package tarball (i.e. Quadra_FW_V4.1.0_RC1.tar.gz). Use a tool compatible with GNUzip and Tarball formats such as “7-zip”

  2. From a CMD terminal with administrator privileges, determine some key device information using the following command

wmic diskdrive get Name,Model,FirmwareVersion,SerialNumber

image-20260821-230103.png

Note the “Name” of the device you wish to upgrade (eg. \\.\PHYSICALDRIVE1)

  1. Run the following executable
firmware_upgrade_win.exe

This will initiate the upgrade. It requires two arguments

  1. The Name of the device (e.g. \\.\PHYSICALDRIVE1)
  2. The Location of the nor_flash.bin (e.g. .\FL_BIN\nor_flash.bin)

To upgrade, use the following command:

.\firmware_upgrade_win.exe \\.\PHYSICALDRIVE1 .\FL_BIN\nor_flash.bin

Wait for about 2 minutes for the command to complete.

image-20260821-230333.png

  1. After the command execution completes, please reboot the host.
  2. Confirm that the firmware version is upgraded by running the command.
wmic diskdrive get Name,Model,FirmwareVersion,SerialNumber

image-20260821-230415.png

warning

Do not interrupt the upgrade process or send any commands to the card while the upgrade is in progress.